Frequently Asked Questions
- What payment methods do you accept?
- We accept Mastercard, Visa, American Express, Discover card, debit cards and cheques via the world's most trusted payment gateway Paypal. One off payments are accepted by Paypal or you can create an account or use and existing account.
- Is it safe to use my Credit Card at your shop?
- Vet Meds for Pets uses Paypal, which is one of the worlds most recognized & safe methods of credit card payment. All credit card information is transmitted via secure industry standard 128 bit SSL encryption provided by Paypal. Credit card details are used only for processing of payment and are never stored in our database.
- How much is shipping?
- Shipping is free for all orders over $100.00 to USA and to Canada, and $5.00 for all orders under $100.00. Sorry, we do not sell or ship to countries outside USA or Canada.
How long are the shipping times?:
Orders take 6 to 12 working days to arrive by USPS and 7 to 14 working days to Canada.
- Do you offer wholesale?
- Our prices are already priced below regular retail prices. If you are a regular customer or shop in larger volumes you may qualify for our Loyalty Discount.
Why is there no telephone contact numbers to call?
Vet Meds For Pets has reduced all costs to provide you with the best possible prices. Our busy clinic finds it easier and more cost effective to answer all your inquires by email or Live Help which is available on the web site 24 hours a day. All emails and messages will be answered within 24 hours.
Having problems making a payment with Pay Pal?
Please email us at email@example.com and we can help you through this payment gateway. One off credit card payments can be made by selecting this option under the credit card logo's. Don't have a PayPal account? Use your credit card or bank account Continue. No need to log into an account. Select contine until the payment is completed.
PayPal is the safer, easier way to pay online. Pay with your credit card without exposing your credit card number to the merchant. Plus, speed through checkout whenever you shop online.
- Never expose your credit card number to the merchant.
- 100% protection against any unauthorized payments sent from your account.
- Every purchase confirmed with an email receipt.
- Speed through checkout whenever you shop online.
- Pay with your credit card, debit card, or bank account. Your choice.
- No need to retype your financial information.
Where are my products coming from?
We are a USA based business. Unless otherwise indicated all products supplied by us are registered with either the Australian Pesticides and Veterinary Medicines Authority (APVMA) or the UK Veterinary Medicines Directorate (VMD) and are available for purchase in Australia or the UK. Images may vary on some products.